As long term Sixt Subscription members, we’ve worked with all the Sixt locations in San Francisco and SFO, and with a number of employees, all of whom impressed us with their high levels of customer service and professionalism.
But of special commendation, we recently had to exchange our vehicle and chose to do so at the SF Fisherman’s Wharf location, and were beneficiaries of the most incredible commitment, responsiveness, and expeditious assistance we’ve received yet with Sixt.
The team of Faramarz, Maria and Izzi went above and beyond all expectations and dedicated extraordinary amounts of time and effort to understand how some health issues I have affect what kind of car we need. And then with great compassion, kindness, courtesy, speed and some kind of magic, found a new car for us, and even had it delivered to their location to save our having to drive extra distance to pick it up at the airport, as we are located in the North Bay.
I can’t speak highly enough of them, and going forward will always use Fisherman’s Wharf for any service needs. They define high-quality Customer Service that reflects so very positively upon Sixt and makes me want to recommend it to anyone and everyone.
Amy P.